Last updated: 26th January 2021

1. INTRODUCTION

Welcome to Talito

This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will be sure to post a notice on our home page. If you continue to use Talito after these changes are posted, you agree to the revised policy.

By signing up for any of the products or services offered by Talito (together, the “Services”), you are agreeing to the terms of this Privacy Policy and, as applicable, the Talito Terms of Service…

We will keep your Personal Information accurate, complete and up-to-date…

When we use the term “Personal Information” in this policy, it means any information related to an identifiable individual…

2. INFORMATION FROM ENTERPRISES

What information do we collect from you and why?

We collect your name, company name, address, email address and phone number(s)…

We collect Personal Information about your customers that you share with us…

We use this information to provide you with our Services…

We will also use Personal Information in other cases where you have given us your express permission.

When do we collect this information?

We collect Personal Information when you sign up for our Services…

3. INFORMATION FROM ENTERPRISES’ CUSTOMERS

What information do we collect and why?

We collect enterprises’ customers’ name, phone number and any information they provide.

We need this information to provide enterprises with our Services…

When do we collect this information?

Information is collected when an enterprise’s customer uses or accesses our Services…

4. INFORMATION FROM TALITO WEBSITE VISITORS AND SUPPORT USERS

What information do we collect and why?

From Talito website visitors, we collect information about the device and browser you use…

From telephone support users, we collect your phone number and call audio.

From chat support users, we collect your name, email address…

From email support users, we collect your name, email address and Talito application details.

We use this information to service your account, enhance our Services…

When do we collect this information?

We collect this information when you visit Talito-hosted webpages…

5. INFORMATION FROM COOKIES

What is a cookie? A cookie is a small amount of data…

Why does Talito use cookies?

We use cookies to recognize your device and provide you with a personalized experience.

We also use cookies to serve customized ads…

Our third-party advertisers use cookies to track your prior visits…

Opting out: You may be able to opt out of customized ads…

6. WHEN AND WHY DO WE SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Talito works with third parties to help provide you with our Services…

Personal information may be shared with third parties to prevent, investigate, or take action regarding illegal activities…

Personal information may also be shared with a company that acquires our business…

Except when required by law, Talito will never disclose your Personal Information without obtaining your consent.

7. WHAT DO WE DO WITH YOUR PERSONAL INFORMATION WHEN YOU TERMINATE YOUR RELATIONSHIP WITH US?

We will continue to store archived copies of your Personal Information…

We will continue to store anonymous or anonymized information…

8. WHAT WE DON’T DO WITH YOUR PERSONAL INFORMATION

We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information…

We do not use the Personal Information we collect from you or your customers to contact or market to your customers…

9. HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?

We follow industry standards on information security management to safeguard sensitive information…

10. HOW DO WE PROTECT YOUR INFORMATION ACROSS BORDERS?

Talito may transmit Personal Information outside of your jurisdiction of residence…

11. ACCESS TO YOUR PERSONAL INFORMATION

You retain all rights to your Personal Information and can access it anytime…

To assert the rights stated above… please contact: support@talito.io with the subject ‘Privacy Policy’