Healthcare & Insurance
Enhancing Patient & Policyholder Engagement in Healthcare & Insurance
Healthcare providers and insurance companies require fast, reliable, and secure communication channels. Talito eliminates waiting times, automates workflows, and enhances customer support with real-time messaging and automation.

Healthcare & Insurance
Enhancing Patient & Policyholder Engagement in Healthcare & Insurance
Healthcare providers and insurance companies require fast, reliable, and secure communication channels. Talito eliminates waiting times, automates workflows, and enhances customer support with real-time messaging and automation.

Key Solutions & Use Cases
24/7 Appointment Scheduling & Claim Updates
Enable patients and policyholders to schedule appointments and track claim status via WhatsApp, Viber, or SMS, reducing the need for phone calls.
Use Case
Patients book appointments seamlessly through instant messaging platforms, reducing administrative workload.

Instant Data Retrieval
Connect hospital and insurance databases to provide real-time access to medical records and policy details.
Use Case
Insurance companies allow customers to retrieve their policy details and renewal reminders instantly.

Emergency Assistance & Critical Notifications
Enable real-time routing of emergency requests to live agents for immediate action.
Use Case
Ambulance dispatch services can be requested instantly via WhatsApp.

Bulk SMS & Preventive Healthcare Campaigns
Notify patients about vaccination reminders, health check-ups, and policy renewals through automated messaging.
Use Case
Hospitals send post-treatment care guidelines & follow-up reminders via SMS.
