Banking & Financial Services
Transforming Digital Banking with Seamless Communication
In a digital-first world, customers expect instant, secure, and personalized banking support. Talito empowers banks and financial institutions with real-time, omnichannel communication, enabling seamless interactions across WhatsApp, Viber, Messenger, and SMS.
Banking & Financial Services
Transforming Digital Banking with Seamless Communication
In a digital-first world, customers expect instant, secure, and personalized banking support. Talito empowers banks and financial institutions with real-time, omnichannel communication, enabling seamless interactions across WhatsApp, Viber, Messenger, and SMS.
Key Solutions & Use Cases
Automated Banking Services
Allow customers to check account balances, report lost cards, apply for loans, and open accounts instantly via WhatsApp &, Viber]
Use Case
Enable banking via WhatsApp & Viber, allowing customers to check balances, open accounts, and report lost cards instantly.
Secure Live Agent Support
Automatically route customer queries to the right banking representatives using round-robin allocation, reducing wait times and improving efficiency.
Use Case
Banks handle loan application inquiries efficiently by directing them to designated financial advisors via Talito’s intelligent routing.
SMS API for Transactional Updates
Automate real-time transaction notifications, fraud alerts, OTP confirmations, and account activity updates to enhance customer security and engagement.
Use Case
Customers receive automated fraud alerts for suspicious transactions in real time.
Bulk SMS & Promotional Messaging
Drive customer engagement through personalized loan offers, investment insights, and credit card promotions
Use Case
Banks increase engagement through targeted promotional campaigns for new financial products.
